In one of our posts, we wrote on the different DSTV packages, plans and subscriptions in South Africa. All these DSTV bouquets and services are known to have one issue or the other after making payment for one of such bouquet you opted for.
Do you have any complaints or problem with your DSTV? then this information is for you as we have provided below how to contact DSTV South Africa customer care service contact details- Office Addresses, phone numbers and email including the official DStv toll-free lines in South Africa.
DSTV Customer Care Service in Cape Town
MultiChoice Customer Centre, Willie Faasen Avenue, N1 City
Monday to Friday: 07:00 – 19:00
Saturday: 07:00 – 18:00
Sunday: 09:00 – 14:00
DSTV Customer Care Service in Umhlanga
The Glass House, 309 Umhlanga Rocks Drive, Umhlanga Rocks
Monday to Friday: 07:00 – 19:00
Saturday: 07:00 – 18:00
Sunday: 09:00 – 14:00
DSTV Customer Care Service in Durban
Sky Towers, 275 Anton Lembede Street, Durban Central
Monday to Friday: 07:30 – 17:30
Saturday: 07:30 – 16:00
Sunday: 09:00 – 14:00
DSTV Customer Care Service in Centurion
Lakeside Building A, First floor, Gordon Hood Road (next to Centurion Mall),
Monday to Saturday: 09:00 – 18:00
Sunday: 09:00 – 14:00
DSTV Customer Care Service in Randburg
Cnr Oak and Grove Street, Ferndale, Randburg
Monday to Friday: 07:00 – 19:00
Saturday: 07:00 – 18:00
Sunday: 09:00 – 14:00
DSTV Customer Care Service Phone Number
DSTV Johannesburg Phone Number: (011) 289 2222
DSTV Pretoria Phone Number: (012) 422 2222
DSTV Durban Phone Number: (031) 710 2222
DSTV Cape Town Phone Number: (021) 508 2222
DSTV Port Elizabeth Phone Number: (041) 395 2222
DSTV Bloemfontein Phone Number: (051) 503 2222
Mobile Options of DSTV South Africa Customer Service Phone Number
- Get: DStv SMS your name to 32445
- Find Installer: SMS your suburb to 32445
- Insure your decoder SMS ‘DCC’ to 32445
- Get statements: SMS your Smart Card number + email address to 32446
- Balance request: SMS ‘bal’ + Smart Card number OR ID number to 31401
Kindly help me with how much am supposed to pay my subscription runs out, my decoder smart card is 1005761059, the decoder serial number is V194117668
What country are you from?
Dear All
My name is William and Ref.no 88788179, please have a look at my account as i am seeing that I have been overcharged on my my subscription and don’t know why is like that.
I have activated Showmax previously during August 2020 and on September 12, 2020 I cancel the subscription and receive confirmation of cancellation.
Thanks
Regards,
William
Subscriber passed away. How do I notify Multichoice as office is no longer near centurion mall.
Dear DSTV
Every time I switch on, I get a banner reminding me that I have PVR decoder.
You don’t have the right to pester me out of my mind. You are a pain.
If you don’t stop I will have to take you to court
No further comment
MY NAME IS J A STRYDOM ID NO 4608015095082 OF 61 SUNNYROAD BENONI TEL NO 0747444194 MY SERVICE WAS SUSPENDED AND I WAS INFORMED TO PAY R1607 TO REACTIVATE WHICH I PAID AND WAS INFORMED THAT THE NEXT PAYMENT WOULD BE ON 17 DECEMBER SINCE MAKING THE PAYMENT MY SERVICES HAS BEEN CUT 3 TIMES AND RECONNECTED AFTER CALLS OF IN TOTAL 202 MINUTES TO CALL CENTRE PLEASE RECONNECT OR TELL ME IN WRITING THAT YOU DONT NEED ME AS A CLIENT OF 25YEARS I JUST CANT TAKE THIS NONSENS ANY LONGER
hi,my name is Buyile Christopher Kamana,ID 7709295912082,26Yoyo Street,Walmer,PE,
My service was off for the whole month of June because I didn’t payed it because we were away for the month,but now I found that now my account is over charger,currently they ask me to pay R941.92 of which Im enjoying DSTV Compact
Dear Sirs Please advise how I can go about cancelling my subscription for DSTV.
Just dont pay the bastards and stop your debit order if you are paying via debit order
I want to change direct debit details account currently in use will be closed shortly
146158906
please contact me.
pls contact me as m beeing overcharged
I’m paying in advance for a service I dont even have,they susspended my account because of their incompenticy I have 1 Decoder witch I’m watching on and they charge me for 2 decoders even charge me for a service I’m not even using like extra view never asked for it but I’m paying for it,I was in credit now they want me to to in for their stupidity
I’m tired of this bad service,or shall I say no service
Morning
What is the constructive Reasons that you do not keep your Website on My DSTV updated.
Is there a skills problem as it seems that you do not manage your site correctly in a sound manner and your configurations from an IT perspective is not managed correctly.
hi i need assistance on my dstv account
Please help my decoder went from a e48 fault message to installation wizard and removing the card and switch of at mains does not help
Good morning
please can someone call me urgently on 0732339931
thank you
My Litbox TVB 100 has frozen. Any suggestions?
Good Day,
All of a sudden you have deducted R1169 from my bank account! This should be R929.
Please explain and refund me! Account 2724921 X3
DStv upgraded my package without my concern and keep on extending my subscription please fix your mess and your financial problems shouldn’t be our problems