If you are an unemployed worker in South Africa, you must apply for benefits at their nearest labour centre in person. Unemployed workers must be registered as work-seekers and take the necessary documents with them.
Claiming Unemployment Benefits
If workers want to claim unemployment benefits they must use the following steps:
Step 1: Get the documents ready
Before workers can claim, they must get the following documents ready:
- 13-digit bar-coded ID or passport;
- form UI-2.8 for banking details;
- form UI-19 to show that you are no longer working for your employer; and
- proof of registration as a work-seeker.
Step 2: Go to the nearest labour centre
Unemployed workers must go to the nearest labour centre themselves and hand in the documents. Staff at the labour centre will assist them with all the processes and give them more information.
Step 3: Follow all the instructions of the staff at the labour centre
Staff at the labour centre may ask unemployed workers to go for training or advice or to visit the labour centre at certain times. Workers should do what they ask, or they may not be able to claim.