Home Banking Nedbank USSD/Cellphone Banking FAQ

Nedbank USSD/Cellphone Banking FAQ


We will be taking a look at some Nedbank USSD/Cellphone banking frequently asked questions.

nedbank ussd

How do I get my profile number and PIN?
  • Your branch will give you a profile number and a temporary PIN. You will be prompted to change your PIN when you log in.
How long is a temporary PIN valid for?
  • Temporary PINs are valid for six days only.
What should I do if my temporary PIN has expired?
  • You will need to visit a Nedbank branch to obtain another temporary PIN.
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What should I do if I forgot my PIN?
  • You will need to visit a Nedbank branch to reset your PIN. You will be assigned a temporary PIN.
What is Nedbank USSD?
  • USSD is a mobile communication system that works with limited mobile functionality. It can be accessed through a string code – like when you do an airtime balance check on your phone and can be used on any cellphone.
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